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Terms & Conditions

Effective Date: [1st February 2013.]

 

1. Introduction

1.2 This website is owned and operated by Qaisar Mahmood trading as “Rumi Boutique”. Our trading address is [2A Oxford Street, Mount Pleasant, Batley, WF17 7PZ]. 

1.3 These terms and conditions apply when you buy any goods via this site or otherwise use this site.

1.4 You are not eligible to buy any goods via this site if you are below the legal age to form a binding contract with us (unless you have the consent of your parent / guardian).

1.5 We may change these terms and conditions at any time. Please check them carefully as they will apply to any new purchases made after the effective date shown above.

 

2. Right to cancel under “Distance Selling Regulations”

2.1 Note that this section of our terms and conditions (right to cancel) does not apply to goods to which the right of cancellation under the Distance Selling Regulations does not apply including goods which by their nature cannot be returned or which are made to your specifications.

2.2 If you are a consumer (i.e. acting for purposes outside a business) located within the European Union, you have the right (ending 7 working days following the day after delivery of goods) to cancel the contract by email to [info@rumiboutique.co.uk] or any of the other methods specified in the Distance Selling Regulations in which case we will refund the price paid for the goods plus delivery charges attributable to the cancelled item. You are required to take reasonable care of items.

2.3 If you cancel, you must return the goods (including all component parts) at your expense to the address shown on our “contact us” page. We will charge you the direct costs of recovery if you do not comply or if you return them at our expense. We request that when returning goods:

2.3.1 you use recorded delivery and retain proof of posting;

2.3.2 you use (a) any returns form which we may make available on our website or alternatively (b) you include a note explaining the reason for your return as well as the order number and your name, address and a contact phone number; and

2.3.3 you carefully package the goods – in the original packaging.

 

2.4 Your above rights under the Distance Selling Regulations are not affected by any separate returns policy on our website.

 

3. Display of goods on our website

3.1 We will take reasonable care to ensure that representations and descriptions of goods appearing on our website are correct. We have made every effort to display as accurately as possible the appearance / colour / texture / finish of our goods. However, what you see will depend on your monitor and computer equipment and so you acknowledge and accept that there may be minor differences between the actual goods and the way that they appear on the screen. For example, the colour tone may differ.

 

4. Payment and price

4.1 Payment is in advance by the means stated on our website. Despatch of the goods is subject to our receipt of full payment in cleared funds.

4.2 The price for the goods you order is as stated on our site at the time you send us your order. VAT or sales tax is included unless we say otherwise.

4.3 If we have mis-priced any item by mistake, we are not obliged to supply the item at that price provided we notify you before we despatch it. If we do notify you, then you can decide if you want to order the item at the correct price but, if you don’t, we will provide a full refund of any payments already made.

 

5. Your order

5.1 Your order is an offer to buy from us.

5.2 You must ensure that your order and any other information you supply to us is correct and you must promptly update us if there are any changes.

 

6. Acceptance / unavailability

6.1 There will be no binding contract of any kind between you and us unless and until we accept your offer by actually despatching the goods to you. Until then we may decline to supply the goods to you without giving any reason. Nothing else that we do or say will amount to acceptance of your offer. If any goods are unavailable, we will notify you of the unavailability as soon as possible and will arrange for a full refund if you have been charged.

 

7. Delivery

7.1 Delivery will be to the address which you specify when ordering. We may deliver different parts of your order on different dates.

7.2 Delivery costs are charged extra at the rate shown on our site when you place your order.  These will depend on the delivery method chosen. NB The delivery charges do not include customs or import duties which may be applied to your order by the relevant authorities. It is your separate responsibility to pay for these.

7.3 We will use our reasonable endeavours to arrange delivery within the time specified on our website or, if none, a reasonable period. We are not liable for any losses arising from delay in delivery to the extent that this is due to circumstances beyond our reasonable control.

7.4 An extra delivery charge may become payable if no-one is present to accept delivery and either you haven’t provided alternative delivery instructions or else you don’t collect the item from a holding depot within 7 days.

7.5 Risk of damage or loss to the goods passes to you on delivery or if you wrongfully refuse delivery when delivery is attempted.

 

8. Liability

8.1 Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited.

8.2 You must give us a reasonable opportunity to remedy any matter for which we are liable before you incur any costs remedying the matter yourself.

8.3 We are not responsible for any loss or damage caused by us or our employees or agents in circumstances where:

8.3.1 there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;

8.3.2 such loss or damage was not reasonably foreseeable by both parties;

8.3.3 such loss or damage is caused by you, for example by not complying with this agreement; or

8.3.4 such loss or damage relates to a business.

8.4 You will be responsible to us for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement (subject of course to our obligation to mitigate any losses).

 

9. Intellectual property rights

9.1 All trade marks, logos, content (including our website’s structure and layout), graphics, images, photographs, animation, videos, text and software used on this site are our intellectual property or that of our partners or suppliers. For the purposes of your personal use only, you may view such material on your screen and print a single copy.  You may not otherwise use, sublicense, retrieve, display, modify, copy, print, sell, distribute, download, hire, reverse engineer (unless permitted by applicable law) or create extracts of, or derivative works from, such material without our specific prior written consent.

 

10. Privacy

10.1 You acknowledge and agree that we may process your personal data in accordance with the terms of our privacy and cookies policy [link].

 

11. Your content on our site

11.1 If we allow you to upload any content to this website, you must ensure that such information is accurate, not misleading, that it complies with all applicable laws, regulations and codes of conduct and that it does not infringe any third party intellectual property or other rights. Also, your content must not be defamatory, offensive, vulgar, racist, obscene, abusive, threatening, harassing, invasive of another’s privacy or similarly inappropriate.

11.2 If you post a review, rating or comment you also promise that you have no personal or business relationship with the entity being reviewed, that you have not been offered any incentive by the entity to write the review, that you are not a competitor of the entity and that it is your independent, honest, genuine opinion.

11.3 We reserve the right without notice or refund to suspend, alter, remove or delete any content or to disclose to the relevant authorities any such content if it is the subject of complaint or where we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.   If so, you must not attempt to re-publish or re-send the relevant content.

 

12. Security

12.1 If we enable you to create an account on our site, you acknowledge that this is for your personal use only and is non-transferable. You must not authorise or permit any other person to use your account. You must take reasonable care to protect and keep confidential your password and other account or identity information. You must notify us immediately of any apparent breach of security such as loss, theft, misuse or unauthorised disclosure or use of a password. In such case you should also immediately amend your password via our Service. You are responsible for third parties who use your account or identity (unless and to the extent that we are at fault).

 

13. Availability of our site

13.1 We cannot guarantee that our site will be uninterrupted or error-free. We are entitled without notice and without liability to suspend the site for repair, maintenance, improvement or other technical reason.

 

14. Our content

14.1 Any guidance or similar information which we ourselves make available on our Service is intended as very general information but we cannot guarantee that it is accurate or up to date and we do not accept legal responsibility for it. Before acting on such information, you must make your own appropriate and careful enquiries including as to its accuracy and suitability for your purposes. You rely on such information at your own risk.

 

15. Third party websites

15.1 We may link to third party websites which may be of interest to you. We do not recommend or endorse, nor are we legally responsible for, those sites or the goods or services which they offer.  You use such third party sites at your own risk.

 

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